FIS leverages the knowledge and experience of thousands of successful software implementations, customizations and conversions to help banking and financial services clients rapidly create comprehensive migration/integration solutions. The result is a strategy that is linked to an organization's overall business strategy and is composed of methods and processes grounded in industry standards and FIS best practices.
FIS' professional implementation and support services include:
Migration/Conversion
FIS has extensive experience in providing a complete conversion-delivery service from initial client assessments through implementation. Conversions are managed under FIS' project management and software engineering methodologies. Conversions can be to/from FIS applications or to/from other third-party systems. The resulting values are:
- Reduced conversion costs
- Quicker conversion project cycles
- Maximized utilization of technical resources on mission-critical activities
- Reduced project risk
Development
FIS excels in systems development (the construction of business functionality within FIS and non-FIS applications). Development can be conducted for new or existing applications and is platform-independent. Development projects follow FIS project management and standard development methodologies.
Resource Management
FIS' professional experts have the in-depth knowledge, experience and skills to meet business needs and respond quickly to change. FIS can save an organization long-term dollars in the area of hiring and training additional employees. Clients set the direction and FIS supplies the experienced professionals to install new systems, assimilate acquisitions and upgrade to the latest technology.
FIS' professional staff has thorough knowledge of FIS software products and they are subject-matter veterans in technical and business issues, and project management methodology. A full line of services is offered to assist with:
- Project management
- Analysis
- Product definition
- Customization
- Conversion
- Product release upgrades
- Product implementation
Application Management
FIS excels in supporting the management of production applications – either FIS products or third-party systems. FIS provides the experts, tools and methods to manage such activities as production support, incident resolution, production change management and operations management. By relying on FIS' expertise in these areas, clients reduce many of the costs and risks associated with application management. A substantial pool of "application experts" is available when the need arises. This allows clients to focus their scarce resources on the mission-critical initiatives of the organization rather than on day-to-day information technology concerns.
Operations Management
FIS provides operational support for managing clients' operational facilities and environments at a level of experience and expertise that is unprecedented in the industry. FIS' operations management experience in the complex environment of larger financial services organizations is focused on supporting a rapidly changing organization active in mergers and acquisitions. FIS has an outstanding ability to manage the enormous demands imposed by multiple acquisitions of large, geographically dispersed financial organizations. This translates into:
- Reduced risk
- Higher success rates in the acquisition environment
- Lowered costs as a result of leveraged skills and processes
Web Development
Globalization has made it increasingly difficult for employees, partners and clients to connect via traditional, closed networks. FIS' solutions harness the Internet as the critical link. FIS works with clients to design, build and implement effective, innovative Internet solutions, including off-the-shelf Web-enabled packages, for easy worldwide access to critical functions. FIS can help an organization assess its business issues by analyzing its current site, applications and employee job functions to determine how best to harness the Web's potential to improve operating efficiency and expand its markets.
These solutions also provide seamless connections through virtual private networks, intranets and extranets, and employ the necessary security to ensure protection of proprietary information. FIS is fluent in multiple Web technologies and understands the intricacies of supporting multiple browsers. Both circumvent costly compatibility issues and ensure a stable work environment.
FIS builds customized applications for Web browsers utilizing its proven project development methodology. Whether a Web site requires a simple login and password, firewall protection, data encryption, certificate processing or all of the above, FIS safeguards data and operating functions with the latest Internet security protocols. FIS builds applications to reach specifically targeted user bases throughout the world, while data integrity is protected in a centralized, secure environment.
FIS utilizes diverse technologies to offer Web-based business solutions that maximize people-to-people connectivity throughout an organization's global networks. This reduces costs, increases revenues, and keeps business objectives in the forefront.